Berlin’s vibrant atmosphere, seamless logistics, and commitment to sustainability played a crucial role in the event’s success, reinforcing the German capital’s reputation as a premier hub for international and European conferences. Vincent Laudun, Congress Project Manager at the EAO, shares his insights into what made Berlin the ideal host city and how it elevated the congress experience for attendees.
A High-Tech, Interactive Experience
One of the standout aspects of the 2023 EAO Congress, which was held in Berlin’s CityCube in September 2023 in partnership with the German Association of Oral Implantology, was its focus on technological innovation, with AI-powered live translation offered in 26 languages through Wordly. This forward-thinking approach ensured accessibility for a diverse international audience, fostering more inclusive discussions and knowledge exchange.
“The AI-powered live translation was a game-changer,” says Laudun. “It allowed us to break language barriers and engage a truly global audience, reinforcing our mission of international knowledge-sharing in implant dentistry.”
In addition to high-tech enhancements, the congress featured an interactive programme that encouraged debate and engagement. Attendees benefited from a mix of live demonstrations, panel discussions, and networking sessions that blended scientific rigor with practical applications.
A Strategic & Practical Choice
Berlin was chosen as the host city as part of the EAO’s European rotation strategy, but its selection was far from arbitrary. The city’s strong collaboration with the German Association of Oral Implantology (DGI) helped attract a significant number of German professionals, enriching the event’s impact and regional engagement.
“Berlin is a city that seamlessly blends history, culture, and efficiency,” argues Laudun. “It offers everything a congress organiser looks for: excellent venues, strong infrastructure, and an unparalleled international appeal.”
CityCube Berlin, the venue for the congress, proved to be an excellent fit for the event’s needs. “The CityCube was ideal—compact, efficient, and well-connected. Attendees and exhibitors could move smoothly between sessions and exhibition areas, creating a fluid and engaging experience,” Laudun explains.
A Strong Support Network: The Role of Local Stakeholders
The Berlin Convention Office (BCO) played a crucial role in ensuring the event’s smooth execution, providing logistical support and connecting EAO with key local service providers, venues, and accommodation options. Their expertise significantly reduced planning time and ensured a seamless experience for delegates.
“They were invaluable,” says Laudun. “From venue selection to accommodation coordination, the Berlin Convention Office helped streamline the planning process, allowing us to focus on delivering a high-quality scientific programme.
Beyond logistical support, BCO helped EAO to included free public transport for all attendees —a highlight of the event’s sustainability efforts. “Providing delegates with free transport was a fantastic initiative,” Laudun notes. “Not only did it make navigating the city easier, but it also aligned with our commitment to sustainable event practices.”
Additionally, the Berlin Convention Office suggested a cargo bike info point, reinforcing the event’s eco-friendly approach. These sustainability measures were widely appreciated by attendees, further solidifying Berlin’s reputation as a forward-thinking congress destination.




A True Berlin Vibe
Beyond the scientific sessions and networking opportunities, Berlin’s cultural and historical richness played a key role in enhancing the congress experience. One of the social highlights was the Members & Faculty Dinner at Motorwerk , a historic industrial venue that encapsulated Berlin’s distinctive blend of past and present.
“Motorwerk provided an incredible setting,” Laudun recalls. “It had that unmistakable Berlin vibe—an industrial aesthetic combined with a warm and welcoming atmosphere.”
Berlin’s world-class public transportation system, diverse cultural scene, and renowned culinary offerings provided attendees with ample opportunities to explore the city beyond the congress walls. From historical landmarks like the Brandenburg Gate to modern cultural hotspots, delegates had no shortage of experiences to enrich their visit.
A Model for Future Congresses
The success of the EAO 2023 Congress in Berlin highlighted the city’s strengths as a premier congress destination. With its strategic location, top-tier infrastructure, and a strong commitment to sustainability, Berlin continues to attract leading associations seeking an exceptional event experience.
“The feedback we received was overwhelmingly positive,” says Laudun. “Attendees appreciated the city’s organisation, accessibility, and overall energy. Berlin truly provided the ideal setting for advancing our mission and strengthening our global community.”
Looking ahead, the EAO Congress will take place in Milan in 2024, but Berlin has undoubtedly set a high benchmark. As associations worldwide consider destinations for their flagship events, Berlin stands out as a model city —a place where scientific innovation, seamless logistics, and rich cultural experiences converge to create truly unforgettable congresses.